FAQ

Q: Do I have to pay full price if I print the same shirts later? 

A: We keep the transparencies used to make your screens on-hand, so you get a big discount on the setup on any reorder.

Q: What is this selection exercise for? 

A: This selection exercise entitles Full Marathon and Ekiden participants of the Standard Chartered Marathon Singapore (SCMS) 2011 to a one-to-one exchange of the Finisher's T-shirt, so as to give these runners, who previously did not manage to receive their Finisher's T-shirt in the correct size, a one-time opportunity to select the size that best fits them.

Q: How fast can you get my shirts to me? 

A: The absolute fastest we can print shirts for you is 3 days plus shipping. This assumes that the shirts are available in our Seattle warehouse. Remember though, that you'll be paying through the nose for the rush (and even more for rush shipping if you need that), so try to premeditate and place your order 2 or 3 weeks before you actually need the shirts.

Q: Can I Cancel My Order? 

A: Yes! You may cancel your order at any time, but you are responsible for processing fees, restocking costs and any other expenses incurred by us between the time we recieved your pamyent and the cancellation request was recieved.General cancellation fees are approximately 15% of your payment, but we'll work with you to keep these costs as low as possible.

Q: How do I take care of my t-shirts?

A: All the t-shirts come equipped with standard washing signs, but in a nutshell: wash at low temperatures, hang to dry (it's also better for the environment), always iron inside out, and mos-def never iron over any of the printed areas. Unlike diamonds, t-shirts unfortunately are not forever, but this is the way to ensure the two of you will be happy together for quite a long time. On the other hand, not following these instructions is a great way to shorten that period significantly.